Shipping & Delivery

At AILISI, we understand the importance of getting your purchases delivered to you quickly and efficiently. That's why we offer fast and reliable shipping options to destinations around the world. Our door-to-door service is provided by DHL, EMS, and SF-Express, depending on the destination.

International Shipping

We offer international shipping to destinations worldwide. Our shipping options allow you to receive your purchases no matter where you are located. Our delivery times typically take 7-14 days, although in some circumstances, there may be a delay. The international shipping fee will vary depending on the delivery country and the weight of the parcel. The estimated international shipping fee will be calculated and included in your payment once you place your order.

Free Shipping in Hong Kong

If you live in Hong Kong, you'll be happy to know that we offer free shipping on all orders over HK$700. Enjoy the convenience of doorstep delivery without the extra cost.

Out of Stock Items

In the unlikely event that any of the items you ordered are out of stock, we will promptly notify you and process a refund for the out-of-stock amount. Whether it's a partial or full refund, we'll ensure that you receive the amount owed back to you as soon as possible. Please note that PayPal and credit card refunds may take a few weeks, depending on the credit card company..

Secure Shopping Guaranteed

When you shop with AILISI, you can rest assured that your personal and payment information is always kept safe and secure. We use industry-standard encryption technology to protect your data and never share your information with third parties. Our secure shopping guarantee ensures that you can shop with confidence, knowing that your sensitive information is protected.

Need Help?

If you have any questions about shipping, delivery, or returns, our friendly customer service team is here to help. You can visit our Customer Service page for more information, or reach out to us directly. We are always happy to assist you with any questions or concerns you may have.

At AILISI, we strive to provide the best possible shopping experience for our customers. With fast and reliable shipping options, easy returns and exchanges, and a secure shopping guarantee, you can shop with confidence and enjoy the convenience of doorstep delivery. Thank you for choosing AILISI